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Contact Information


Phone: 270.443.5234

FAX: 270.444.7171

Address: My Solar Shop

3709 Clarks River Road, Suite C

Paducah, KY 42002

Hours of Operation:

Monday-Friday: 9:00 am - 5:00 pm (CST)

Saturday: 10:00 am - 2:00 pm

Closed: Sunday & Holidays



Please enter your contact information below. Then, enter your question, suggestion or comments in the field provided below. If you have a question about a specific order, please include your order number. Any questions about a specific product please include the product SKU number, if you do not have the SKU number please describe the product in you message. For your security, do not include credit card information in your message. You can expect to receive a response from us within 24 hours, except weekends or holidays. If you need immediate assistance, please call 270.443.5234 during business hours.


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For Returns & RMA numbers: You must contact our Returns Dept. for a Return Authorization through the email form above. Please include your order number. Do not mail in returns to the above address. Returns without a RMA number will not be accepted. Please visit our policy page for more information on returns.

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My Solar Shop * 3709 Clarks River Road Paducah, KY 42003 * 270.443.5234